Frequently Asked Questions

NexGard^® is a tasty beef-flavoured chew that provides flea, tick and mite protection for dogs. NexGard® should be given monthly all year round to protect your dogs from these parasites.

See product label for full claim details and directions for use.

NexGard SPECTRA^® is a once monthly highly palatable beef-flavoured chew that provides the most complete protection against fleas, ticks, mites, heartworm disease, lungworm disease and intestinal worms (roundworms, hookworms and whipworms) in a single chew. See product label for full claim details and directions for use.

There are two types of chew in the NexGard family - NexGard^® and NexGard SPECTRA^®.  Both contain the active ingredient afoxolaner, providing excellent protection against fleas, ticks and mites.  NexGard SPECTRA^® contains an additional active ingredient, milbemycin oxime, which provides protection against heartworm disease, lungworm disease and intestinal worms. With two active ingredients, NexGard SPECTRA^® provides the most complete protection against fleas, ticks, mites, heartworm disease, lungworm disease and intestinal worms in just one tasty chew. 

See product label for full claim details and directions for use.

NexGard^® and NexGard SPECTRA^® will kill fleas already present on your dog within 8 hours of initial administration. 

Both NexGard^® and NexGard SPECTRA^® chews will protect your dog from fleas and the most problematic tick species infesting dogs for a full month.

See product label for full claim details and directions for use.

NexGard^® or NexGard SPECTRA^® are both ideal choices for dogs with flea allergy dermatitis (FAD) due to their rapid speed of kill and month-long protection against fleas. For dogs with a flea allergy, monthly treatment with NexGard^® or NexGard SPECTRA^® should continue throughout the year without interruption. To minimize the likelihood of flea re-infestation, it is important to treat all animals within a household with a registered flea control product. 

See product label for full claim details and directions for use.

NexGard^® or NexGard SPECTRA^® are highly effective at killing the most problematic tick species infesting dogs in Malaysia - the brown dog tick. A dead tick’s mouthparts may remain anchored in your dog’s skin; however, the dead tick can easily be removed using a tick removal device, tweezers, or your fingers. If you’re confident to remove the dead tick yourself, using your fingers or tweezers, grab the tick adjacent to your pet’s skin (at the tick mouthparts), twist the tick and then pluck the tick away from the skin.

See product label for full claim details and directions for use.

As NexGard^® and NexGard SPECTRA^® over-stimulate the flea’s nervous system resulting in hyper-excitation, you may see fleas rise to the top of your dog’s coat and appear more visible as they die. 

See product label for full claim details and directions for use.

NexGard SPECTRA^® protects against fleas, ticks, mites, heartworm disease, lungworm disease and the common intestinal worms (roundworms, hookworms and whipworms). NexGard SPECTRA^® has been shown to be 100% effective at preventing flea tapeworm infestation for a full month. For active tapeworm infestations, speak to your veterinarian for detail information. 
 

See product label for full claim details and directions for use.

Your dog’s first dose of NexGard SPECTRA^® must be administered on, or before, the next due date of the current heartworm preventative. This will avoid any break in heartworm prevention. If your dog’s heartworm prevention has lapsed, speak to your veterinarian.

See product label for full claim details and usage instructions.

The use of NexGard SPECTRA^® in heartworm positive dogs has not been evaluated. However, heartworm preventatives such as NexGard SPECTRA^® has been incorporated as part of the standard heartworm treatment protocol. For further information, speak to your veterinarian. 

No. Only Individual given heartworm preventatives such as NexGard SPECTRA^® is protected against the disease. Please talk to your veterinarian for more information.

See product label for full claim details and usage instructions. 

NexGard^® or NexGard SPECTRA^® is a beef-flavoured chew that is for oral consumption only. For ease of dosing, NexGard^® or NexGard SPECTRA^® can be given with or without food. Remove only one chewable at a time from the foil-backed blister card. NexGard^® or NexGard SPECTRA^® is a highly palatable chew that is readily consumed by dogs when offered as a treat. Alternatively, NexGard^® or NexGard SPECTRA^® can also be fed to your dog in a small amount of dog food.

See product label for full claim details and directions for use.

NexGard^® or NexGard SPECTRA^® can be given to your puppy from just 8 weeks of age, providing they weigh at least 2 kg.  

See product label for full claim details and directions for use.

No. NexGard^® and NexGard SPECTRA^® chews must only be used for dogs. 

See product label for full claim details and directions for use.

As with all medications, care should be taken to ensure that your dog consumes the complete chew and treated dogs should be observed for a few minutes after administration to ensure that no part of the chew is lost or rejected. If it is suspected that any of the chew has been lost, treat again with another full chew.

See product label for full claim details and directions for use.

NexGard^® and NexGard SPECTRA^® contain soy proteins. They contain no animal meat protein (including in the beef-flavouring) and are gluten free. Use with caution in dogs with a known hypersensitivity to soy.  Please consult your veterinarian before administering NexGard^® or NexGard SPECTRA^® if your dog is undergoing a food trial.

No. You’ve made the right choice in selecting NexGard^® or NexGard SPECTRA^® to protect your dog. Don’t risk under-dosing them. In order to ensure your dog receives the correct dose and parasite protection for a full month they must consume the entire chew appropriate for their weight.
See product label for full claim details and directions for use.

For dogs weighing over 60 kg, administer an appropriate combination of chewables, e.g. for a 75 kg dog, administer one >30 – 60 kg chew together with one >7.5 – 15 kg chew. See product label for full claim details and directions for use.

The use of NexGard^® or NexGard SPECTRA^® has not been evaluated in breeding, pregnant or lactating dogs. Consult your veterinarian for advice on suitable treatment options. 
See product label for full claim details and directions for use.

If you believe your dog has reacted unexpectedly following ingestion of NexGard^® or NexGard SPECTRA^®, please speak to your veterinarian or Contact Us.  

See product label for full claim details and directions for use.

NexGard^® and NexGard SPECTRA^® may cause gastrointestinal disturbances if ingested by humans. In case of accidental ingestion, particularly in the case of children, seek medical advice immediately and provide the product label to the doctor. 
To reduce the risk of accidental ingestion, keep out of reach of children, remove only one chewable at a time from the foil-backed blister card and administer to the dog immediately after removal from the packaging. Any suspected human adverse events please Contact Us.   

See product label for full claim details and directions for use.

If you believe your dog has reacted unexpectedly following ingestion of NexGard^® or NexGard SPECTRA^®, please speak to your veterinarian or Contact Us. 

See product label for full claim details and directions for use.  
 

NexGard^® and NexGard SPECTRA^® have been shown to be safe and effective in various breeds of dogs (including Collie breeds) when used as directed and can be given to puppies from 8 weeks of age, providing they weigh at least 2 kg.  Afoxolaner, the active ingredient in NexGard^® and NexGard SPECTRA^®, is part of the isoxazoline family of chemicals. Adverse reactions to this family of chemicals are rarely observed but may include vomiting, diarrhoea, lethargy, inappetence (loss of appetite), itching and very rarely, seizures. Most adverse reactions are self-limiting and of short duration. Use with caution in dogs with a history of epilepsy or any other seizure disorder. If you have any concerns, please speak to your veterinarian or Contact Us.  
See product label for full claim details and directions for use.

Specific studies investigating the concurrent use of NexGard SPECTRA^® with other medications have not been conducted. However, in field studies, both NexGard^® and NexGard SPECTRA^® were well tolerated by dogs receiving a wide variety of concurrent medications, including anaesthetics, pain-killers, dewormers, antibiotics, cardiac medications, diuretics, anti-inflammatories, sedatives, topical parasiticides and vaccines. There are no specific warnings or contraindications on the product label regarding the use of NexGard^® or NexGard SPECTRA^® with any other medications. If you have any concerns, please speak to your veterinarian. 
See product label for full claim details and directions for use.

NexGard® COMBO is an easy to use, topical spot-on product that provides broad spectrum activity against both external and internal parasites, for cats and kittens starting at 8 weeks of age and weighing 0.8kg or more.

See product label for full claim details and directions for use.

The presence of 3 complementary active ingredients of esafoxolaner, eprinomectin and praziquantel offers the broadest protection against both external and internal parasites including fleas, flea eggs, ticks, heartworms, hookworms, roundworms, lungworms, vesical worms and tapeworms.

See product label for full claim details and directions for use.

Because of existing flea immature life stages in the home environment, it may take several months to gain complete control once treatment is initiated. It is recommended to treat cats monthly to break the life cycle of fleas. Monthly treatment is recommended for the prevention of other parasites.

See product label for full claim details and directions for use.

NexGard^® COMBO is not a product acting through skin contact; after topical application, esafoxolaner, the active used to fight against fleas and ticks is absorbed across the skin into bloodstream. Ticks and fleas will be killed when they start feeding on the host as they will be exposed to esafoxolaner in the blood.

See product label for full claim details and directions for use.

Nexgard^® COMBO will kill fleas within 24 hours of initial administration and within 48 hours against ticks upon initial administration.

See product label for full claim details and directions for use.

To apply NexGard^® COMBO pull back the plunger slightly, remove the cap, place the tip of the applicator on the skin. Apply the contents directly on the skin in one spot on the midline of the neck between the base of the skull and the shoulder blades. Refer to the label insert before use.

See product label for full claim details and directions for use.

No. For accurate treatment, the correct dose should be applied as one full applicator.

See product label for full claim details and directions for use.

No. NexGard^® COMBO is effective against roundworms, hookworms and tapeworms and therefore co-administration of an oral worm pill is not needed.

See product label for full claim details and directions for use.

If licking occurs shortly after application a brief period of hyper-salivation may occur due to the bitter taste of the excipients in the product. The signs should resolve quickly, without the need of any treatment. If you have any concerns, please speak to your veterinarian. 
See product label for full claim details and directions for use.

NexGard^® COMBO is safe and effective in any breed of cat starting at 8 weeks of age and weighing 0.8kg or more.
See product label for full claim details and directions for use.

NexGard COMBO® is safe and can be used in lactating/pregnant cats. If you have any concerns, please speak to your veterinarian. 
See product label for full claim details and directions for use.

NexGard^® COMBO has not been tested in dogs and is therefore not recommended in dogs.

NexGard^® COMBO is applied topically, and the 3 active ingredients are absorbed through the skin, then passing into the blood stream. They don’t remain on the skin contrarily to topical product acting by contact with parasites. It is recommended to avoid contact until the treated area site is no longer noticeable (i.e., 24 hours), meaning that the active ingredients have been completely absorbed. See product label for full claim details and directions for use.